Last Updated: September 13, 2024

At Prophecy Home Care LLC (“the Company,” “we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you access our website https://prophecyhomecare.com (the “Site”). It also informs you about your privacy rights and how applicable laws protect you.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Site. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new policy.

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1. Introduction

Prophecy Home Care LLC operates the website https://prophecyhomecare.com and provides home care services to clients in New Jersey. We are committed to delivering high-quality care while ensuring the confidentiality and security of your personal information.

2. Scope of This Privacy Policy

This Privacy Policy applies to information we collect:

• On our Site.
• Through email, text, and other electronic communications between you and the Site.
• Via mobile and desktop applications you download from the Site.
• When you interact with our advertisements and applications on third-party websites and services, provided those applications or advertisements include links to this policy.

This policy does not apply to information collected offline or through any other means, including any other websites operated by the Company or any third party (including our affiliates and subsidiaries).

3. Consent

By accessing and using our Site, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our Site.

4. Information We Collect

a. Information You Provide Directly

When you engage with our services or use our Site, you may provide us with certain information directly. This can include:

• Personal Identification: Your name, email address, phone number, and mailing address.
• Health and Care Details: Information related to your care needs, preferences, medical history, and any other details necessary for us to provide tailored home care services.
• Communication Preferences: Your preferences regarding how you would like to be contacted by us, including email, phone calls, SMS, or other forms of communication.

b. Information Collected Automatically

We automatically collect certain information as you navigate through our Site. This Usage Data may include:

• Technical Information: Your device’s IP address, browser type, browser version, the pages you visit on our Site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Mobile Information: When accessing the Site via a mobile device, we may collect additional information such as the type of mobile device, mobile device unique ID, mobile operating system, mobile internet browser type, and other diagnostic data.

c. Tracking Technologies and Cookies

We use various tracking technologies to monitor your online activities over time and across third-party websites or other online services. These technologies help us improve the Site and provide a better and more personalized service. The tracking technologies we use include:

• Cookies or Browser Cookies: Small data files placed on your device. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.
• Flash Cookies: Certain features of the Site may use local stored objects (or flash cookies) to collect and store information about your preferences or activities on the Site. Flash cookies are not managed by the same browser settings as browser cookies.
• Web Beacons: Small electronic files used to track users’ interactions with specific pages or emails, gather website statistics, and verify system and server integrity.

d. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on our Site are served by third parties, including advertisers, ad networks, and content providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or may include information about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

5. How We Use Your Data

We may use the information we collect about you or that you provide to us for the following purposes:

• To Provide and Maintain Services: Ensuring that our Site and services function correctly and efficiently.
• To Personalize Your Experience: Tailoring our services and communications to better meet your needs and preferences.
• To Communicate with You: Responding to your inquiries, providing customer support, and keeping you informed about your care and our services.
• To Send Promotional Communications: Delivering news, special offers, and information about other goods, services, and events similar to those you have already engaged with, unless you have opted out of receiving such information.
• To Process Transactions: Managing billing, payments, and other contractual obligations related to our services.
• To Display Advertisements: Enabling us to display advertisements to our advertisers’ target audiences. If you interact with an advertisement, the advertiser may assume you meet its target criteria.
• To Analyze Usage Trends: Understanding how users interact with our Site to improve our services and marketing efforts.
• To Ensure Security: Protecting against fraud, ensuring the security of our Site and services, and enforcing our terms and policies.

6. Disclosure of Your Data

We may disclose your Personal Data in the following situations:

a. With Affiliates

We may share your Personal Data with our affiliates, subsidiaries, or other companies under common control, provided that those affiliates agree to honor this Privacy Policy.

b. With Service Providers, Contractors, and Other Third Parties

We may share your Personal Data with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and customer service. These third parties are bound by contractual obligations to keep your Personal Data confidential and use it only for the purposes for which we disclose it to them.

c. With Business Partners

We may share your Personal Data with our business partners to market their products or services to you if you have consented to these disclosures. We require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

d. For Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

e. To Comply with Legal Obligations

We may disclose your Personal Data when required to do so by law or in response to valid requests from governmental authorities, such as court orders, subpoenas, or warrants. Additionally, we may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Prophecy Home Care LLC, our clients, employees, or others.

f. With Your Consent

We may disclose your Personal Data for any other purpose with your consent.

g. Protecting Rights and Safety

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Site.
• Protect the personal safety of users of the Site or the public.
• Protect against legal liability.

7. Retention of Your Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. This includes:

• Comments: If you leave a comment, both the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically without holding them in a moderation queue.
• User Profiles: For users who register on our Site, we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also access and edit this information.
• Usage Data: Retained for internal analysis purposes. Usage Data is generally retained for a shorter period unless it is used to strengthen the security or improve the functionality of the Site, or if we are legally obligated to retain it for longer periods.

8. Transfer of Your Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in any other locations where the parties involved in the processing are located. This means that your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

9. Security of Your Data

The security of your Personal Data is important to us, but remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Children’s Privacy

Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

11. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. California Privacy Rights

California Civil Code Section § 1798.83 permits users of the Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By Email: info@prophecyhomecare.com
• By Mail: 134 Evergreen PL STE 501 #4 East Orange NJ 07018